Hotel Danieli, a Luxury Collection Hotel, Venice

Castello 4196, Venice, 30122, Italy   •  Weather:    •   Local Time:     •  Phone: +39 041 5226480  

Frequently Asked Questions

About Venice

What is acqua alta?
High tide occurs more frequently during Autumn and Winter when the sea water partially covers some areas of the city. High tide is an enchanting event: the city and its buildings reflect on the water's surface. The main streets are equipped with overwater ways. We suggest to visit the tide forecasts here >

What is the tourist tax?
The tourist tax is applied to clients that stay 1 to 5 nights. During high season the tax is €5.00 per person per night and in the low season (January) it is €3.50 per person per night. 

Find out more >


transportation

How can I reach the hotel from the airport?
You can take a water taxi or use public transportations. Click here for further information.

Do you have a private transfer service?
Yes, Hotel Danieli offers the possibility to book your private transfer with an hostess. For more details click here >


Payments

Can I make a cash payment in the hotel?
Yes but with a limit of €1.000 for the citizens of the European area.

Can I change foreign currency?
Unfortunately not, but the Concierge is at your disposal to find the best solution for you. 

Can I change banknotes into Euro?
Yes except for banknotes of €200 and €500.

Do you have a cash withdrawal service in the hotel?
Yes, on the 4th floor of Palazzo Dandolo near Terrazza Danieli.

Is it possible to pay in the currency of my country of origin?
Yes, if your credit card uses a dynamic conversion system. The service is available to owners of Visa or Mastercard for the following currencies: USD, AUD, GBP, CAD, HKD, JPY and CHF.


Museum

Are museums open everyday?
No, they are generally closed on Tuesdays.

Is it required to wear specific clothes to visit religious places?
During the Summer period, it may be requested to cover the neck and shoulders.


Data caring

Hotel Danieli constantly works to improve the security to ensure safe transactions and privacy. If you need to make a reservation please fulfill the authorization form document and sand it via fax to the following number +39 041 2961100.


Internet access

Is wifi available for hotel guests?
Yes,  individual guests can benefit from complimentary internet access.


Hotel Services

Does the hotel have a fitness center?
Yes, the fitness is available to guests 24h, 7 days a week. The fitness center includes the latest equipment by Technogym.