Announcements

PCI Compliance

We wish to remind our clients that Hotel Danieli, Venice and Starwood Hotels & Resorts, in an effort to reduce the risk of credit card fraud and to protect our customer’s card data, are following PCI - Payment Card Industry - compliance requirements and do not receive any emails containing credit card data. Please be informed that any emails received by the Hotel containing credit card data will have automatically stripped these details. Credit card information to secure your reservation can be faxed in at nr. +39 041 296 1100 or communicated by phone at +39 041 296 1222 (from Mondays to Fridays 9am to 7pm) or at +39 041 522 6480. Alternatively the reservation can be made directly through our wesbite or the  Luxury Collection website

Venice City Tax

Please note that starting August 24st 2011 the Venice City Council will be introducing a City tax which is in addition to VAT currently 10%. The City tax is payable by all guests at check-out and is applicable for a maximum of 5 nights.
During high season the City tax is Euro 5 per person per night, during low season is Euro 3.50 per person per night
For full details regarding seasonality and child reductions please visit the following link on our website: City Tax - Hotel Danieli, Venice.

Dynamic Currency Conversion

Please be aware that if your credit card supports DCC (dynamic currency conversion: www.globalrefund.com) you may choose to pay your hotel bill in your home currency. The Currency amount on your card transaction receipt will be exactly the amount that will appear on your card statement. This service is available to Visa and Mastercard holders. Home currencies available are USD, AUD, GBP, CAD, HKD, JPY and CHF. Please contact your credit card company directly to see if it supports this or the hotel direct for further information. 

Acqua Alta

"Acqua alta" (High Tides) is a recurrent seasonal natural phenomenon in Venice. Acqua Alta is more likely to occur during the Autumn and Winter months and may cause some of the calle and piazze to flood. Taken in stride it is a charming time to visit Venice - the beauty of the city's monuments are reflected in the flood waters, locals don their rubber boots and go about their day to day activities, and children love playing in the water. The city is well prepared for the flooding. The main pedestrian routes are set up with special walkways allowing most parts of Venice to be reached without getting your feet wet. A 48 hour tidal forecast indicating the expected tide highs is supplied each day by the city authorities.
Less than 80 cms is a normal tide with no flooding. A tide above 100cm will cause minor flooding, whilst tides above 120 cm will begin to cause extensive flooding.
Please contact the hotel should you require any further information.
You can check Acqua Alta daily forecast at the Venice Municipality Official Website.